1. Cancellation Policy
At THE KAPA , we do not offer cancellations once an order has been placed and payment has been processed. Please ensure that all details, including product selection, sizes, and delivery information, are accurate before finalizing your order. Once your order is confirmed, it is processed immediately, and cancellation is not possible.
2. Refund and Return Policy
Full Refund (of Product Cost) will be provided in the case of Stock Issue (If The Item Ordered is OUT OF STOCK)
Contact Us via WhatsApp if you have further Refund related queries
We do not accept returns or exchanges unless we have sent you
1.wrong item
2.wrong size
3.damaged item
In that case, unboxing videos and photos, original packaging and tags intact is compulsory
We do not accept returns for sizing issues and customized orders
3. Customer Support
For any inquiries or issues with your order, please contact our customer support team at:
- Phone/WhatsApp: +91 99441 38889
- Email: support@thekapa.in